After our initial consultation with the CEO, we agreed the scale of sustainability impact to the business expected, and determined the operator’s sustainability aspirations.

We then created a comprehensive sustainability assessment, including measuring carbon emissions and waste footprint.

Based on each of the elements determined in the footprint, we created a net-zero scoping proposal to determine which opportunities would be best for her objectives (e.g. offering incentives for clients to use public transport to reach the tour pick-up points).

We then co-created an implementation plan and determined how SustainAbility could support with the near-term goals.

We continue to work together on the long-term goals and supplier collaboration.

“I feel motivated and in control of my company’s journey towards sustainability.

This is such a huge subject, it was so good to have Sarah’s deep understanding, expertise and knowledge to help navigate the impact my company currently has on the environment and how I can improve this in the coming months and years as well”

Gail M – MMD owner